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Traditional Thermal Fibre Dog Beds

Virtually Indestructible Dog Bed

Order Information

Ordering from Waggers couldn't be easier. These pages give step-by-step instructions, from selecting products from our online catalogue, to placing an order using our Secure Server.

Step 1:

Browse through our vast range of products by using the navigation menu on the left of the shopping pages. Our products are displayed in carefully selected categories for easy location.
Step 2:

Once you've clicked on a category, you can see all the products in that category by looking at the thumbnail images. When you find a product you like, click on the image for more details...
Step 3:

The products pages give you more information on each product. When you find what you are looking for, you're ready to buy!
Step 4:

For products that have options, like colour and size, you'll need to make appropriate selections by clicking the options button.
Step 5:
Check your selection - you can change the options and quantity by repeating step 4.
Step 6:

Click on the 'Buy' button and you will see that your selection has been added to the shopping bag.
Step 7:

Once you've made all of your product selections, you're ready to proceed to the checkout. Simply click on the 'Checkout' link.

Delivery Times & Charges

For Internet orders your purchase will arrive within 7 working days. If for any reason the item you have ordered is not in stock, we will e-mail or telephone you to let you know when you can expect to receive your purchase. We do offer an Express Delivery Service (UK Mainland Only) at an additional charge. Please call customer services for details on UK only: 0844 573 1650 Overseas: +44 1899 222005.

Postage and Packing
Postage and packaging charges are as follows

UK mainland only
Order up to £25 - £3.95
Orders over £25 - £70 £6.95
Orders over £70 - £8.50

Outside UK mainland
Postage and packaging is charged at current mailing charges cost, therefore the above mailing bands do not apply. Upon receipt of your order we will telephone or e-mail you to let you know the exact postage and packing charge prior to processing your order.

For deliveries to the UK the charge covers the cost of despatching goods to you and insures you against any deliveries or returns lost in transit. All overseas orders are despatched by airmail. Local duties may be payable on receipt.

Delivery by Carrier
Large or heavy parcels will be delivered by Carrier (UK only). For insurance purposes, our carrier requires a signature for delivery, except where clear alternative instructions have been given by the customer. If you are not normally at home during working hours, please give an alternative address to which your delivery can be made such as your place of work or a neighbour.

A telephone number for use by the delivery operator would be very helpful. In the event of the driver leaving a card while you are out, please telephone the number on the card, the same day if possible.

Returns
Returning your purchase couldn't be easier. If for any reason you are not completely satisfied with your purchase, and wish to return your goods, please follow the instructions below:

For goods delivered by Royal Mail or Parcelforce - please use the self-adhesive FREEPOST Returns Label enclosed with your goods.

For goods delivered by Carrier - please call Customer Services on
UK only: 0844 573 1650 Overseas: +44 1899 222005 to arrange your goods to be collected FREE-of-charge.

Waggers Return Address (Royal Mail & Parcelforce deliveries only):
Waggers Customer Returns
FREEPOST NATN38
Old Jam Works
Station Road
Wigton
Cumbria
CA7 9ZA

Use the Search

Searching for the items you want
You are able to search from anywhere within our website using the quick search facility, which is located in the top right hand corner of the page.

There are various ways you can search:
a. By Product Category
b. By Product Code

By Product Category
You enter the site via the Homepage from there you can go to a collection (e.g. Beds) by clicking on the relevant picture or link along the top menu bar. Each page has the same layout with a list of clickable product categories on the left and the collection title above this. To search for items in a particular product category in the drop down list next to the "Quick search by product" box.

You will then be presented with your search results, which are presented as small clickable product images.

By Product Code
If you know the code of a particular item you are looking for, you can search for the item directly using the "Quick search by code" box. Simply enter the code of the item in the "Quick search by code" box and press "Go". You will then be presented with your search results, which are shown as small clickable product images.

Browse our online catalogue

Click here to browse our catalogue

Your shopping bag

Order Information

Delivery Times & Charges

Use the Search

Browse our online catalogue