Terms and Conditions

Site Ordering and Security

When you place orders they are recorded on our secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given to us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose information to you.

Privacy Statement

At Waggers, we are committed to protecting your privacy. We use the information we collect about you to process order and to inform you about developments. When you order, we need to know your name, e-mail address, delivery address, and credit or debit card details. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number: this lets us contact you urgently if there is a problem with your order.

We use your shopping history to help us advise you about merchandise that might interest you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of our website. We may also use the information we collect to occasionally notify you about important functionality change to the web site and special offers we think you'll find valuable.

Terms and Conditions

TERMS AND CONDITIONS OF BUSINESS WAGGERS

1. Interpretations and Definition
In these Terms and Conditions the following words and phrases shall have the following meanings:
- The "Carrier" means Royal Mail, Parcelforce or any other provider of delivery services chosen by the Company to provide delivery services to the Customer.
- The "Company" means Waggers, part of WCF Ltd.
- The "Customer" means a person who has placed an Order with the Company.
- "Order" means an order made in accordance with these Terms and Conditions on an Order Form or by other written or electronic means containing similar information to an Order Form, or by telephone and in each case accompanied by full payment including, where applicable, payment for postage and packing, and for transit insurance.
- "Order Form" means a pre-printed order form issued by the Company or copy of such a form.

2. Receipt of Orders
The placing of an Order by a Customer shall constitute an offer to the Company to purchase goods at the current price advertised by the Company. The Company shall have an absolute discretion as to whether or not to accept that offer.

3. Offer and Acceptance
If the company decides not to accept an offer made according to the terms of Clause 2. above, it shall inform the Customer accordingly and refund or return to the Customer all monies included with the Order, or those sums relating to that part of the Order, which is not acceptable.

4. Availability of Stock
The Company shall endeavour to supply any and all items ordered. However, the Company reserves the right not to supply any or all terms ordered by a Customer if the same are not available.

5. Time of Delivery
The Company shall endeavour to ensure that a Customer's Order is despatched at the time requested by that Customer. Where the Company is unable to despatch an Order at the time requested by a Customer, that Order shall be despatched as close to the time requested as is reasonably possible, whether this is earlier or later than the time requested.
For insurance purposes, our carrier requires a signature for delivery, except where clear alternative instructions have been given by the customer. If you are not normally at home during working hours, please give an alternative address to which your delivery can be made such as your place of work or a neighbour. A telephone number for use by the delivery operator would be very helpful. In the event of the driver leaving a card while you are out, please telephone the number on the card, the same day if possible.

6. Title and Risk
Title to and risk in the items ordered by the Customer shall pass to the Customer on delivery to the Customer(s) premises once the Company has received full payment.

7. Guarantee and Limitation of Liability
7.1 If a Customer is not satisfied with any item supplied to him by the Company, he or she may return that item to the Company for a replacement or refund.
7.2 The Company's liability for any and all purposes including loss consequential to a breach of these Terms and Conditions or if any item supplied is in any way unsatisfactory shall be limited to a maximum of the value paid by the Customer to the Company.

8. Repayments due to Customers
Where the Company is liable to repay any amount to a Customer under these Terms and Conditions, that repayment shall take the form of a cheque or credit card refund for all sums.

9. Cancellation and Variation of Orders
A customer may at any time before the day on which the Order is packed, amend or cancel the Order, including changes to the preferred despatch or collection dates, without incurring any extra charge.

10. Catalogue Prices
10.1 Unless otherwise stated, all prices shown in catalogues and price lists include any VAT, which is chargeable on the sale of a particular item.
10.2 In the event that VAT rates increase during the currency of a catalogue or price list, the Company reserves the right to pass on any such additional amounts to the Customer.
10.3 Catalogue prices for items for delivery to countries outside the European Union have an administration surcharge of 17.5% These prices are shown in catalogues delivered to such countries and do not include VAT.

11. Text, Graphics and Photographs
All material on this site including text, graphics and photographs are owned by Waggers (WCF Ltd) and must not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, and may only be used for your personal, non-commercial use.

12. Errors
Waggers accepts no liability arising from (errors) including typographical) contained in, or any omissions from, this website. We will endeavour to make this site available at all times but cannot guarantee that it will operate without any interruptions.

13. Terms and Conditions
13.1 These Terms and Conditions shall override all other contractual terms other than those implied under sections 12 and 14 of the Sale of Goods Act 1979.
13.2 The Company may at any time amend or replace these Terms and Conditions. Any other Terms and Conditions introduced will not apply to any Orders placed during the currency of these Terms and Conditions.

Your shopping bag

Terms and Conditions

Site Ordering and Security

Privacy Statement

Terms and Conditions